Seasonal Retail Sales Associate, Antelope Valley

Macy's•Palmdale, CA
•Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to meet sales goals, build trust, and encourage customer loyalty. The role also involves maintaining a clean, organized, inviting, and shoppable sales floor; merchandising merchandise; processing damages, testers, and vendor returns; updating signs and pricing; and supporting merchandise moves. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules or procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move continuously, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Greet customers and create friendly, personal conversations to build customer relationships.
  • Understand customer needs and offer personalized recommendations about products and services.
  • Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
  • Share the benefits of the Macy’s Loyalty program and provide a courteous, personalized close to each customer interaction.
  • Keep the sales floor clean, organized, prepared, and inviting for customers.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise returns to vendors.
  • Update signs and pricing.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Collaborate with and support teammates with honesty, care, and cooperation.
  • Learn from colleagues and work to improve individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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