Retail Fragrances Sales Associate, Antelope Valley - Full Time
About The Position
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, educating customers about fragrance notes, layering techniques, and usage while fostering meaningful connections and anticipating customer needs. You help prepare and maintain the sales floor, stay informed about sales goals, new arrivals, top-selling items, trends, and promotions, and build customer relationships through friendly, personal conversations. You maintain a shoppable space by merchandising new receipts, processing damages, testers, and selected merchandise for return to vendors, updating signs and pricing, and supporting merchandise moves. You also share loyalty program benefits, help customers complete their purchases, and collaborate with colleagues to deliver strong individual and store results.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to communicate and collaborate with customers and colleagues.
- Ability to use point-of-sale technology and digital tools.
Responsibilities
- Welcome customers and provide personalized fragrance recommendations based on their style, mood, preferences, and needs.
- Demonstrate and sell fragrances and related beauty products, and educate customers about fragrance notes, layering techniques, and usage.
- Build customer relationships through warm, personal conversations and use clientele tools to encourage repeat business and loyalty.
- Promote new product launches, offers, events, and loyalty program benefits; acquire new customers by opening credit accounts and explaining loyalty benefits.
- Meet and surpass daily sales goals through exceptional service.
- Maintain a clean, organized, hygienic, and shoppable sales floor by merchandising new receipts, updating signs and pricing, and supporting merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors.
- Stay informed about sales goals, new arrivals, top-selling items, current trends, promotions, and product information through training and vendor education.
- Use point-of-sale technology, mobile selling technology, and digital tools to process transactions and enhance the shopping experience.
- Collaborate with the Beauty team and support colleagues with honesty, care, and collaboration.
- Ensure customers have what they need and close interactions with a sincere thank-you.
- Maintain regular, dependable attendance and punctuality.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
