About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised and fully stocked space while supporting the sales team on the floor and behind the scenes. Tasks include preparing products, restocking displays, assisting with transactions, and keeping the department ready for customers. The role combines service and support, requiring you to anticipate team needs and help create positive customer experiences during the busy season. You help keep the sales floor clean, organized, and prepared; learn about new arrivals, top-selling items, trends, and promotions; and engage customers with friendly, personal service. You maintain a shoppable space by merchandising new receipts, processing damages and testers, preparing selected merchandise for return to vendors, updating signs and pricing, and supporting merchandise moves. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Interest in meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help maintain a clean, organized, fully stocked, and shoppable fragrance department.
  • Prepare products, restock displays, merchandise new receipts, and support merchandise moves.
  • Process damages and testers and prepare selected merchandise for return to vendors.
  • Update signs and pricing.
  • Support the sales team and assist with customer transactions.
  • Welcome and engage customers, answer questions, share information, and help build customer relationships.
  • Learn about sales goals, new arrivals, top-selling items, trends, and promotions.
  • Share Loyalty program benefits and provide a sincere, helpful customer experience through the end of each transaction.
  • Collaborate with colleagues to serve customers and achieve individual and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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