About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. Tasks include preparing products, restocking displays, and assisting with transactions. This role blends customer service and operational support, anticipating team needs and keeping the department ready for customers during the busy season. Colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to work toward daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Help ensure the sales floor is clean, organized, and prepared for customers.
  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Maintain a shoppable space by merchandising new receipts, processing damages and testers, preparing select merchandise for return to vendors, updating signs and pricing, and supporting merchandise moves.
  • Support sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely at the end of their visit.
  • Collaborate with colleagues with honesty, care, and a commitment to serving customers and communities.
  • Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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