About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm and inviting experience in the fragrance department. You maintain a beautifully merchandised, fully stocked, shop-ready space while supporting the sales team both behind the scenes and on the sales floor. Work includes preparing products, restocking displays, assisting with transactions, and anticipating team needs so customers feel cared for during the busy season. Colleagues prepare the sales floor for customers, learn about sales goals, new arrivals, popular products, trends, and promotions, and engage with customers through friendly, personal conversations. They maintain merchandise and displays, process damages, testers, and selected vendor returns, update signs and pricing, and assist with merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help maintain a clean, organized, fully stocked, and shoppable fragrance department.
  • Prepare products and restock displays; merchandise new receipts and support merchandise moves.
  • Support the sales team on the floor and behind the scenes, including assisting with transactions.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers, build relationships through friendly conversations, and share product information.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share loyalty program benefits and provide attentive customer service through the end of each interaction.
  • Work collaboratively with colleagues and contribute to sales goals and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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