Temporary Sales Associate

Tapestry•Locust Grove, GA

About The Position

The Sales Associate is the front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience while meeting individual and store sales goals and supporting daily store operations. The role combines luxury-retail service, omni-channel selling, and team collaboration to build brand loyalty and revenue. Associates represent Coach according to its Guide to Style and Service standards, build client relationships through personalized styling and product expertise, and drive sales with tailored recommendations, cross-selling, and upselling. They use mobile POS, clienteling tools, and social selling platforms, including short-form video, to collect customer data and encourage repeat purchases. The role also includes developing personal sales plans, sourcing and following up with customers, and adapting to changing business needs. Associates complete operational work such as transactions, cash wrap, inventory processing, replenishment, visual merchandising, shipment receiving, and product movement. They maintain clean, organized sales-floor and stockroom areas, follow retail and asset-protection procedures, support teammates, participate in training and brand initiatives, and contribute to a collaborative environment. The position requires a flexible schedule to meet business needs, including nights, weekends, peak seasons, and public holidays, as well as the ability to lift and maneuver merchandise and move around the sales floor and stockroom.

Requirements

At least 1 year of sales experience; luxury retail experience is preferred.
Knowledge of fashion trends and competitors.
Experience with POS operation and basic computer use, including iPad/laptop and Mobile POS.
Ability to use a walkie-talkie and read price/release sheets.
Strong English proficiency.
Ability to work in a fast-paced environment.
Ability to work a flexible schedule, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Nice To Haves

Luxury retail background.
Social media savvy.
Experience with live-stream shopping or video demonstrations.
Clienteling and data-acquisition skills.
Education and experience may be considered in combination.

Responsibilities

Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
Build client relationships through personalized styling, product expertise, and fashion advice.
Drive sales through cross-selling, upselling, and tailored recommendations.
Use mobile POS, clienteling tools, and social selling platforms, including short-form video, to capture data and encourage repeat purchases.
Develop and execute personal sales plans and meet or exceed individual and team KPIs.
Source new customers, maintain relationships, and follow up to close sales.
Maintain energy on the sales floor, manage multiple customers, and adapt selling techniques to business needs.
Complete operational tasks, including cash wrap, inventory processing, replenishment, and visual merchandising.
Keep the sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset-protection procedures.
Process purchases, returns, exchanges, and online pickups efficiently.
Support inventory cycles by receiving shipments, stocking shelves, and managing product movement.
Assist teammates in functional areas as required.
Foster a collaborative, trust-based environment and encourage team performance.
Participate in brand initiatives, training programs, and inclusion activities.
Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.