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Retail Sales Associate

Verizon•Chicago, IL
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a retail store to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand their needs, recommend complete solutions, and close sales through clear communication. The role also includes developing skills through training and performing operational work in merchandising and inventory. You may contact interested Verizon customers by phone or text and engage with the community at Verizon-sponsored off-site events. The role is onsite at a defined location. Scheduled weekly hours are 40. The position offers base pay and individual sales commissions; compensation varies by geography, hours worked, and performance. The listed starting base pay for the Illinois location(s) is $18.27 per hour. The posting describes comprehensive benefits and career development, including training programs and tuition assistance.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
  • Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Discover customers’ needs by building connections and asking relevant questions.
  • Recommend products and solutions that address customer needs.
  • Close sales through effective communication and simple, intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Potentially contact interested Verizon customers by outbound calls and text messages.
  • Engage with the community at off-site Verizon-sponsored events to build a customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave for eligible new parents.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Up to 15 days of vacation per year for newly hired employees, increasing with additional service.

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