Retail Associate - Highway 93 Travel Center - PT Evening Shift

Coop Shared Services • Jerome, ID

1d • Onsite

About The Position

The Retail Associate is responsible for billing and payment functions while providing strong customer service. The role requires following company standard operating procedures and performing assigned tasks with concentration and dedication. The position is at the Highway 93 Travel Center, with the posted schedule of 2 p.m. to 10 p.m.; the job description also lists the shift as varied.

The employee acknowledges customers, employees, and vendors; helps customers with purchases and returns; cleans, organizes, and stocks shelves; answers multiple phone lines; and assists other employees. Tier II training is required, and the employee must be willing to become propane certified upon hire.

Requirements

• Tier II training.
• Willingness to become propane certified upon hire.
• Ability to multitask and prioritize tasks according to importance.
• Ability to communicate using proper telephone etiquette with customers, employees, and vendors.
• Strong team-player focus.
• Ability to handle money, give change, and record multiple transactions efficiently and accurately.
• Ability to maintain a professional and positive image.

Nice To Haves

• High school diploma or GED preferred.
• Previous customer service experience preferred.

Responsibilities

• Acknowledge customers, employees, and vendors in a friendly and appropriate manner.
• Assist customers with transactions for purchases and returns of goods and services.
• Clean, organize, and stock shelves in a timely manner.
• Answer multiple phone lines using proper telephone etiquette.
• Assist other employees.
• Handle money, give change, and record transactions efficiently and accurately.
• Follow company standard operating procedures and perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED