Retail Associate - Highway 93 Travel Center - FT Mornings

Coop Shared Services • Jerome, ID

1d • Onsite

About The Position

The Retail Associate is responsible for billing and payment functions while providing strong customer service. The employee is expected to perform required tasks with concentration and dedication and be familiar with the company’s standard operating procedures. The morning shift is listed as 5 a.m. to 1 p.m.; the work schedule is also described as varied.

The role includes completing Tier II training, greeting customers, employees, and vendors, assisting customers with purchases and returns, cleaning and stocking shelves, answering multiple phone lines, and assisting other employees. Other duties may be assigned. The position involves work both indoors and outdoors and exposure to propane and gasoline.

Requirements

• High school diploma or GED preferred.
• Previous customer service experience preferred.
• Willingness to become propane certified upon hire.
• Ability to multitask and prioritize tasks according to importance.
• Ability to communicate using proper telephone etiquette with customers, employees, and vendors.
• Strong team-player focus.
• Ability to handle money, give change, and record multiple transactions efficiently and accurately.
• Professional and positive image.

Nice To Haves

• High school diploma or GED.
• Previous customer service experience.

Responsibilities

• Acknowledge customers, employees, and vendors in a friendly and appropriate manner.
• Assist customers with transactions involving the purchase or return of goods and services.
• Clean, organize, and stock shelves in a timely manner.
• Answer multiple phone lines using proper telephone etiquette.
• Assist other employees.
• Handle money, give change, and record transactions efficiently and accurately.
• Complete Tier II training.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED