Retail Associate - Highway 93 Travel Center - FT Mornings

Valley Wide Cooperative • Jerome, ID

2d

About The Position

The Retail Associate is responsible for billing and payment functions while providing strong customer service and following the company’s standard operating procedures. The role includes assisting customers with purchases and returns, maintaining and stocking shelves, answering phone lines, and supporting other employees. The position requires Tier II training and willingness to become propane certified upon hire. The listed morning schedule is 5 a.m. to 1 p.m.; the job description also notes that shifts may vary.

Requirements

• High school diploma or GED preferred.
• Previous customer service experience preferred.
• Willingness to become propane certified upon hire.
• Acknowledge customers, employees, and vendors in a friendly and appropriate manner.
• Ability to multitask and prioritize tasks according to importance.
• Ability to communicate using proper telephone etiquette with customers, employees, and vendors.
• Strong team-player focus in interactions.
• Ability to handle money, give change, and record multiple transactions efficiently and accurately.
• Professional and positive image.

Nice To Haves

• High school diploma or GED.
• Previous customer service experience.

Responsibilities

• Obtain Tier II training.
• Acknowledge customers, employees, and vendors.
• Assist customers with transactions for purchases and returns of goods and services.
• Clean, organize, and stock shelves in a timely manner.
• Answer multiple phone lines.
• Assist other employees.
• Perform other duties as assigned.
• Handle billing and payment functions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed