Retail Associate - Highway 93 Travel Center - PT Evening Shift

Valley Wide Cooperative•Jerome, ID
•Onsite

About The Position

The Retail Associate is responsible for billing and payment functions while providing strong customer service. The employee is expected to perform required tasks with concentration and dedication and follow the company’s standard operating procedures. The position includes acknowledging customers, employees, and vendors; assisting with purchases and returns; stocking and organizing shelves; answering phone lines; and assisting other employees. The employee must be willing to become propane certified upon hire and obtain Tier II training. The listed shift hours are 2 p.m. to 10 p.m.; the job information also describes the shift as varied and gives an average of seven work hours per day.

Requirements

  • High school diploma or GED preferred.
  • Previous customer service experience preferred.
  • Ability to multitask and prioritize tasks based on importance.
  • Ability to communicate using proper telephone etiquette with customers, employees, and vendors.
  • Strong team-player focus in all interactions.
  • Ability to handle money, give change, and record multiple transactions efficiently and accurately.
  • Must exhibit a professional and positive image.

Nice To Haves

  • High school diploma or GED.
  • Previous customer service experience.

Responsibilities

  • Complete billing and payment-related functions.
  • Acknowledge customers, employees, and vendors in a friendly and appropriate manner.
  • Assist customers with transactions for purchases and returns of goods and services.
  • Clean, organize, and stock shelves in a timely manner.
  • Answer multiple phone lines using proper telephone etiquette.
  • Assist other employees.
  • Perform other duties as assigned.
  • Obtain Tier II training.
  • Become propane certified upon hire.
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