Associate Manager, Retail Analytics

Cresco Labs•Chicago, IL

About The Position

Cresco Labs Corporate is seeking an Associate Manager, Analytics to support its Retail teams. The role mines, analyzes, and visualizes data to generate insights that support Sunnyside retail initiatives, including customer purchase behavior, pricing, profitability, promotions, the loyalty program, and competitive analysis. This highly collaborative position works across Merchandising, Marketing, Regional Operations, Commercial Strategy, Demand Planning, Finance, and IT. The Associate Manager serves as a data and business expert for retail teams and as a liaison between the business and the Business Intelligence team, helping ensure Tableau dashboards meet business reporting needs. The role also leverages AI tools and large language models to automate routine analysis and surface deeper insights.

Requirements

At least 4 years of experience in consulting, data science, quantitative marketing, merchandising, or a related data-driven field.
Bachelor’s degree in Business, Economics, Operations, or a similar field.
Highly proficient in Microsoft Office, including advanced Excel knowledge.
Familiarity with relational databases (SQL) and business intelligence tools such as Tableau or Power BI.
Ability to understand business operations and processes and translate data into insights that support decision-making or tell a clear story.
Strong analytical skills, including the ability to collect, organize, analyze, and communicate data and information accurately and with attention to detail.
Effective time management and prioritization skills.
Strong interpersonal and collaboration skills.
Must be at least 21 years of age.
Must comply with all legal and company regulations for working in the cannabis industry.
Must be legally authorized to work permanently in the United States without current or future employment-based visa sponsorship.

Nice To Haves

Experience with sales data analytics is strongly preferred.

Responsibilities

Analyze, mine, and aggregate internal and external data, and present clear, actionable insights to cross-functional partners.
Build and own cross-functional tools and processes that improve decision-making beyond standard business reporting.
Identify relationships between retail sales performance and factors such as pricing changes, assortment, and competitive activity.
Synthesize and explain results to decision makers, including recommended actions.
Conduct pricing analysis and calculate the return on investment of retail promotions.
Recommend the appropriate breadth, depth, and frequency of promotions to merchants.
Create and manage loyalty program analytics and reporting, and advise retail marketing on which levers to use for event goals.
Serve as the data and business expert for retail merchandising, operations, and marketing teams.
Use creative problem-solving to answer nuanced and complex business questions.
Support forecast budget development and prepare monthly customer purchase behavior decompositions in coordination with the Demand Planning team.
Act as a liaison and source of truth between the business and BI team, ensuring Tableau dashboards address business reporting needs.
Collaborate with team members across functions to advance initiatives.
Use AI tools and large language models to design automated workflows and agent-based interactions that accelerate routine analysis and surface deeper insights.