Analytics Manager

SBA Communications • Boca Raton, FL

3d

About The Position

SBA Communications is seeking an Analytics Manager to lead the continuous improvement, governance, and modernization of operational reporting. The role partners with business functions and the Analytics Product Manager to identify opportunities, clarify business problems, define requirements and acceptance criteria, evaluate solutions, and verify outcomes. The manager serves as a primary Enterprise Analytics contact for enterprise initiatives, coordinating business rules, reporting needs, data dependencies, validation, and operational readiness.

The position provides direction and oversight to individual-contributor developers working on operational reporting, applies expert SQL knowledge to review business logic and investigate data or performance issues, and coordinates resolutions with Data Governance, Application Development, Database Development, Infrastructure, and other teams. It establishes and monitors service-level agreements, manages dependencies and risks, leads reporting portfolio modernization and rationalization, and coordinates user acceptance testing and documented approvals.

The Analytics Manager ensures reporting work follows applicable SOX requirements, internal controls, documentation standards, approval procedures, and release practices. The role defines measures to evaluate process improvements and includes supervisory responsibilities such as recruiting, coaching, mentoring, developing, and managing team members.

Requirements

• Bachelor’s degree in a related field or an equivalent combination of education and relevant experience.
• Seven or more years of progressive experience in enterprise analytics, business intelligence, operational reporting, or a related discipline.
• Expert SQL proficiency, including complex queries, joins, common table expressions, window functions, stored procedures, views, query optimization, troubleshooting, data validation, and reconciliation.
• Demonstrated experience improving business or reporting processes through process discovery, root-cause analysis, process redesign, and measurable continuous improvement.
• Strong business acumen and ability to understand end-to-end workflows, operational requirements, controls, business rules, and data dependencies.
• Demonstrated ability to lead complex cross-functional work without relying on direct reporting authority.
• Experience managing stakeholder relationships, challenging assumptions, resolving competing needs, and translating business problems into practical analytics solutions.
• Strong knowledge of operational reporting, relational data structures, data-quality practices, requirements analysis, testing, and production support.
• Working knowledge of Power BI, Microsoft Fabric, Databricks, SSRS or Power BI Report Server, and paginated reporting environments.
• Experience coordinating user acceptance testing, business validation, issue resolution, and documented approvals.
• Understanding of SOX compliance, internal controls, change controls, and audit evidence as applied to reporting and analytics processes.

Nice To Haves

• Experience supporting large business transformation programs.
• Experience modernizing a legacy reporting environment and rationalizing a large report portfolio.
• Project or program management experience, including coordination of milestones, risks, dependencies, and cross-functional delivery.
• Experience with change management, business adoption, Lean, Six Sigma, or another recognized process-improvement discipline.
• Experience in telecommunications, infrastructure, REIT, or another asset-intensive industry.

Responsibilities

• Lead continuous improvement of operational reporting processes, from discovery and requirements readiness through development coordination, testing, release, support, documentation, and retirement.
• Build relationships with business functions to identify process, reporting, control, and decision-support opportunities.
• Partner with the Analytics Product Manager to clarify business problems, define requirements and acceptance criteria, evaluate solution options, and confirm expected outcomes.
• Serve as a primary Enterprise Analytics contact for enterprise initiatives, coordinating reporting needs, business rules, data dependencies, validation, and operational readiness.
• Direct and oversee developers assigned to operational reporting work, clarifying deliverables, dependencies, quality expectations, and required controls.
• Use SQL to review complex business logic, investigate discrepancies, validate reporting datasets, troubleshoot performance, and guide root-cause analysis.
• Coordinate reporting and data-quality issue resolution with Data Governance, Application Development, Database Development, Infrastructure, and other accountable teams.
• Establish and monitor operational reporting service-level agreements, coordinate dependencies, resolve blockers, and escalate material risks.
• Modernize and rationalize the operational reporting portfolio by recommending reports for maintenance, improvement, consolidation, redesign, migration, or retirement.
• Coordinate user acceptance testing for major reporting changes, including test readiness, business validation, discrepancy resolution, approvals, and audit evidence.
• Ensure reporting activities comply with applicable SOX requirements, internal controls, documentation standards, approval procedures, and release practices.
• Define and track outcome measures for process improvements, including manual effort, cycle time, errors, controls, reliability, and redundant reporting.
• Recruit, interview, select, hire, and employ team members in partnership with Talent Acquisition.
• Provide oversight and direction to team members in accordance with organizational policies and procedures.
• Coach, mentor, and develop team members, oversee onboarding, and provide career-development planning and growth opportunities.
• Delegate responsibilities, encourage ownership, and provide routine constructive performance feedback.
• Foster a team culture aligned with engagement, the organization's mission, vision, and values.
• Use a performance-management and development-focused approach to support goal setting, two-way feedback, and development planning.
• Lead team members to meet expectations for productivity, quality, and goal accomplishment.

Benefits

• Competitive salary range.
• 401(k) retirement savings plan with a company match and profit sharing, where applicable.
• Equity opportunities, including participation in company equity stock plans, where applicable.
• Medical, dental, and vision insurance with employer contributions toward coverage.
• Paid parental leave, company-paid life insurance, and short- and long-term disability, where eligible.
• Wellness programs and resources, including an employee assistance program and well-being initiatives.
• Paid time off and company-paid holidays.
• Flexible work arrangements, including an allotment of remote workdays per year, depending on the role.
• Education assistance and professional development and certification or licensing support, where eligible.
• Performance-based bonus or incentive compensation, which may be available depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager