Manager, Analytics

VSP Vision Care•Cynthian, OH
•$73,500 - $131,250

About The Position

The Manager, Analytics leads a business-unit analytics team, using data as a strategic enabler to generate insights that improve strategic and operational decisions. The role develops the business unit’s understanding and use of analytics and improves the efficiency of analytics work. It provides daily team direction and collaborates with leadership to monitor and communicate key performance indicators and explain performance results. The manager guides analytical practices, data quality and governance, visualization, data modeling, and the development of actionable recommendations. The role also partners with Enterprise Analytics to align team processes with enterprise standards and strategy, and drives analytics aptitude and informed decision-making among business-unit leaders and users. The position includes planning for operational goals and department-level projects, developing business-procedure best practices, and maintaining effective communications within and beyond the team.

Requirements

  • Bachelor’s degree in a related field or equivalent experience.
  • At least 3 years of management experience, including hiring, training, assigning work, and managing performance of direct reports.
  • Excellent leadership and visionary abilities.
  • Ability to use appropriate descriptive statistical techniques to solve business problems.
  • Ability to approach business challenges creatively and use data to design analytical approaches that answer core business questions.
  • Regularly exercises discretion and independent judgment in performing job duties.
  • For remote or hybrid roles, ability to maintain a high level of engagement in virtual environments, including camera presence during meetings.

Nice To Haves

  • Ability to understand predictive modeling and machine learning and identify business problems where they can be applied.

Responsibilities

  • Provide daily direction to the analytics team.
  • Collaborate with leadership to monitor and communicate key performance indicators and understand the reasons behind performance.
  • Analyze trends to identify business opportunities and risks and optimize business outcomes.
  • Align business analytics processes and practices with Enterprise Analytics standards and strategy.
  • Guide the use of analytical concepts and statistical techniques, including hypothesis creation, test and experiment design, data analysis, summarizing findings, and delivering actionable recommendations.
  • Provide end users with accurate, actionable, and insightful information.
  • Identify opportunities to generate and collect new data to improve insights.
  • Use data-querying experience to ensure the integrity and quality of the team’s work.
  • Guide the creation of data visualizations that communicate patterns, trends, opportunities, and risks.
  • Champion effective data governance to improve data integrity, quality, and understanding.
  • Drive transformational change and analytics aptitude among business-unit leaders and users.
  • Apply data-modeling techniques to enable self-service analytics while balancing model scope with response times.
  • Plan to meet daily, quarterly, and operational goals, and plan and execute department-level projects.
  • Determine and develop best practices for business procedures.
  • Maintain effective communications within and beyond the team; involve senior management and employees in plans where appropriate and advise on progress toward goals.
  • Hire, train, assign work to, and manage the performance of direct reports.
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