Retail Inbound Associate

MARION GOODWILL INDUSTRIES•Marion, OH

About The Position

The Donation Attendant provides outstanding customer service, processes donations quickly and accurately, and helps maintain a safe and welcoming site for donors and shoppers. This hands-on role contributes to Goodwill’s mission of funding job training, education, and community programs through donations and purchases.

Requirements

  • Friendly, reliable, and team-oriented attitude.
  • Ability to read, write, communicate clearly, and perform basic math.
  • Basic computer skills.
  • Comfort working independently and as part of a team.
  • Ability to lift up to 40 lbs. regularly, stand, bend, and perform repetitive motion tasks.
  • Reliable transportation.
  • Commitment to a drug-free workplace.

Responsibilities

  • Greet and assist donors promptly and courteously, within 10 seconds.
  • Help donors unload items and provide tax receipts.
  • Steward donations and maintain accurate daily counts.
  • Separate wares from textiles and prepare items for processing.
  • Keep the donation site clean, safe, and organized.
  • Track and report donor activity and equipment needs accurately.
  • Support the transportation team with equipment when needed.
  • Follow Goodwill’s guiding principles, including processing all donations within 24 hours.

Benefits

  • Competitive hourly pay.
  • 20% employee discount.
  • Flexible scheduling.
  • Paid time off and floating holidays, with tenure.
  • Advancement opportunities within a growing organization.
  • Supportive, mission-driven culture.
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