Retail Sales Associate
Verizon • Hanover, MA1d • Onsite
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Retail Sales Associate
Verizon•Hanover, MA
•Onsite
About The Position
Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on helping customers find technology products and services that meet their needs, creating positive customer connections, and generating sales. Associates receive training and develop their skills in sales, merchandising, inventory, and store operations. The position may also involve contacting interested Verizon customers by phone or text and representing Verizon at sponsored events outside the store. The position offers a base hourly rate and individual sales commissions, with compensation varying by geography, hours worked, and performance. The listed starting base pay rate for the location on the job requisition is $18.27 per hour. Scheduled weekly hours are 40. Associates must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts during busy periods. Verizon describes its benefits and development offerings as including medical, dental, and vision coverage; a matched 401(k); paid time off and holidays; paid parental leave; tuition assistance; employee discounts; training; and career development opportunities. Benefits eligibility and details may vary by individual circumstances.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales using knowledge of technology and customer service.
- Discover customers’ needs by building connections and asking relevant questions.
- Recommend products and solutions that address customers’ needs.
- Close sales through clear communication and intuitive technology solutions.
- Develop skills through ongoing training and upskilling in merchandising, inventory, and other operational functions.
- Contact current Verizon customers who are interested in products and services by making outbound calls and sending text messages.
- Participate in off-site Verizon-sponsored events to engage with the community and expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave of 8 weeks for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Tuition assistance of up to $8,000 per year.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Sales recognition programs with possible travel, gifts, and other incentives.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to 8 company-paid holidays per year and up to 6 personal days per year.
- Adoption assistance.
- Overtime, shift differential, holiday pay, allowances, or other premium pay may be available depending on the role.
- New hires receive up to 15 vacation days per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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