Temporary Holiday Retail Associate, Cornell Retail Services

Cornell University • Ithaca, NY

1d • Onsite

About The Position

Cornell Retail Services is hiring temporary, part-time/casual retail associates to support the Cornell Store during its busy holiday retail season. The role provides additional staffing during high-volume periods in a customer-focused, fast-paced campus retail environment. The position is onsite, lasts three months, and is scheduled for up to 30 hours per week, with schedules varying according to business needs, availability, and work performance. Some evening, weekend, and holiday shifts are required. The hourly rate is $17.00. The position is non-benefits eligible and concludes at the end of its designated term. Cornell students are not eligible to apply. Relocation assistance and visa sponsorship are not available.

Requirements

• Pleasant and approachable personality with strong customer service skills.
• Comfort using computers and retail systems.
• Excellent oral and written communication skills.
• Ability to occasionally climb ladders.
• Ability to lift or move up to 50 pounds when needed.
• Ability to stand for extended periods.
• Reliability, punctuality, flexibility, and ability to work effectively as part of a team.

Nice To Haves

• Previous retail or customer service experience is preferred, but not required; training is provided.

Responsibilities

• Welcome customers and guests, assist them, provide product information and guidance, and help deliver a high-quality customer experience.
• Operate cash registers, assist customers with checkout, and follow cash-handling procedures.
• Receive and process incoming merchandise.
• Assist with special orders and store-to-store shipping requests, and occasionally handle seasonal or perishable goods.
• Support digital and in-store shopping by responding to customer inquiries in a timely and helpful manner.
• Build customer relationships, share product knowledge, and provide thoughtful solutions.
• Greet and welcome customers into the department.
• Work collaboratively with the team and communicate professionally with customers and team members.
• Be reliable, punctual, and flexible with scheduling based on business needs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed