Temporary Holiday Retail Associate, Cornell Retail Services

Cornell University•Ithaca, MI
•Onsite

About The Position

Cornell Retail Services is hiring a temporary, part-time/casual retail team member to support The Cornell Store during its busy holiday season. The role provides additional staffing during high-volume retail periods and concludes at the end of its designated three-month term. The position is onsite and pays $17.00 per hour, with schedules of up to 30 hours per week that vary based on business needs, availability, and work performance. Some evenings, weekends, and holidays are required. The position is non-benefits eligible. Cornell students are not eligible to apply. No relocation assistance or visa sponsorship is available.

Requirements

  • Pleasant and approachable personality with strong customer service skills.
  • Comfort using computers and retail systems.
  • Excellent oral and written communication skills.
  • Ability to occasionally climb ladders.
  • Ability to lift or move up to 50 pounds when needed.
  • Ability to stand for extended periods.

Nice To Haves

  • Previous retail or customer service experience is preferred; training is provided.

Responsibilities

  • Welcome customers and guests, assist them, provide product information and guidance, and support a high-quality customer experience.
  • Operate cash registers, assist customers with checkout, and follow proper cash-handling procedures.
  • Receive and process incoming merchandise and assist with special orders and store-to-store shipping requests.
  • Occasionally handle seasonal or perishable goods.
  • Support digital and in-store shopping by responding to customer inquiries in a timely and helpful manner.
  • Build customer relationships, share product knowledge, and provide thoughtful solutions.
  • Greet and welcome customers into the department.
  • Work collaboratively with the team and communicate professionally with customers and team members.
  • Be reliable, punctual, and flexible with scheduling based on business needs.
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