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Retail Sales Associate

Verizon•Omaha, NE
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a retail store to generate sales and provide customer service. You will learn customers’ needs, recommend products and solutions, and close sales by communicating clearly and offering intuitive technology solutions. The role also includes ongoing training and development in merchandising and inventory operations, as well as opportunities to grow your customer base through outbound calls, text messages, and community events. The position is onsite at a defined location. Scheduled weekly hours are 40. Evening, weekend, and holiday availability is required, and schedules are provided four weeks in advance. Additional shifts may be available, typically during summer, November through December, and peak vacation periods. The base pay is $16.00 to $21.00 per hour, with individual sales commissions. The posting says employees who meet all sales goals may earn up to $18,000 per year in commissions, and top performers may earn an additional $14,500 or more, with potential total annual earnings of $65,000+ to $75,500+. Compensation varies by geography, hours worked, and performance. Benefits are available starting day one, subject to eligibility and plan terms.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Identify customers’ needs by building connections and asking appropriate questions.
  • Present product insights and solution recommendations to provide customers with complete sales solutions.
  • Close sales by communicating effectively and fulfilling customer needs with technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Grow the customer base through outbound calls and text messages to Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance up to $8,000 per year.
  • Discounts up to 50% on Verizon products and services, plus discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on role.

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