Retail Associate

Irving Oil • Rutland, VT

1d

About The Position

As a Retail Associate, you will greet customers, deliver courteous and exceptional service, and handle inquiries. You will support team members and customers during each interaction to provide an excellent customer experience. The expected hourly range is $16.00–$20.00; placement within the range is based on relevant experience, qualifications, and skills.

Irving Oil is committed to a diverse and inclusive work environment, where people with different backgrounds, identities, cultures, and experiences share their perspectives. Inclusion is everyone's responsibility.

Requirements

• Two years of experience in a customer service role.
• GED or equivalent.
• Basic math skills.
• Attention to detail.
• Customer service skills.

Responsibilities

• Promote and act in a manner consistent with the brand and “The Irving” customer experience standards.
• Greet customers, answer phones, and provide a high level of courteous customer service.
• Scan products and receive and process payments according to standard procedures, including helping customers use payment equipment.
• Handle customer inquiries and complaints in line with policies and procedures.
• Track cash and credit transactions, count cash intake, and perform daily, weekly, and monthly audits to ensure intake equals receipts.
• Help maintain the store and stock shelves as needed.

Benefits

• Company-matched 401(k).
• Sign-on bonus.
• Paid vacation.
• 24/7 access to an Employee & Family Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED