Retail Sales Associate

Orangetheory•Harwood Heights, IL

About The Position

The Retail Sales Associate helps promote Orangetheory Fitness and its membership offerings to prospective members and supports the studio’s daily operations. The role involves greeting and assisting visitors, presenting the Orangetheory concept, guiding prospective clients through introductory workouts with trainers, selling memberships, and following up with prospects. Associates also assist members, participate in outreach and marketing events, and help keep the studio clean and organized. The position is suited to an enthusiastic, positive person with a passion for fitness, strong communication skills, and the ability to work as part of a team. Compensation is listed as $16.00 per hour, with base pay, commission, and bonus opportunities. Specific duties and selection requirements may vary by studio location.

Requirements

Passion for fitness and enthusiasm for sharing its role in a healthy lifestyle.
Positive attitude and ability to talk to a wide range of people.
Ability to thrive as part of a team.
Excellent communication skills, both face-to-face and in writing.

Responsibilities

Greet everyone entering the studio with enthusiasm, energy, and knowledge.
Present the Orangetheory concept to interested consumers during introductory conversations.
Work at the front desk, including answering phones and speaking with members.
Give studio tours.
Work with trainers to guide prospective clients through their first Orangetheory workout.
Sell memberships to support the studio.
Follow up with prospective clients.
Handle members’ concerns professionally and objectively, with the goal of resolving them.
Participate in marketing and outreach events.
Ensure the studio is clean and organized.