Retail Sales Associate, Mall of Louisiana - Part Time

Macy's • Baton Rouge, LA

1d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You work on the sales floor and in fitting rooms, use product knowledge and engaging service to build trust and customer loyalty, and work toward sales goals. You also help keep the shopping area clean, organized, and inviting.

Daily work includes preparing the sales floor, reviewing sales goals and product or promotion information, welcoming customers, and building relationships through friendly conversations. You maintain shoppable sales-floor and fitting-room spaces, update signs and pricing, and support merchandise moves. You share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another and continually learn and improve to contribute to individual and store results.

This part-time position typically schedules 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Comfort handling electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Provide hospitable, personalized customer service and recommend products and services based on customer needs.
• Engage customers and use smart selling behaviors to achieve sales goals and build customer loyalty.
• Prepare and maintain clean, organized, inviting, and shoppable sales-floor and fitting-room spaces.
• Review sales goals, new arrivals, top-selling items, trends, and promotions to be prepared to educate customers and sell.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits and ensure customers have what they need before ending the interaction.
• Collaborate with colleagues and contribute to individual and store results.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed