Retail Merchandising Support Associate, Mall of Louisiana - Part Time

Macy's•Baton Rouge, LA

5d•Onsite

About The Position

The Retail Merchandising Support Associate, also known as a Merchandising or Front of House Colleague, helps deliver an inspiring and seamless in-store experience. The role executes merchandise movement and placement strategies, supports visual merchandising, and maintains organized, shoppable displays with accurate pricing and promotional signage. Associates also provide welcoming customer service, help customers with product choices, and collaborate across departments to support sales and store goals. Daily work includes preparing and maintaining the sales floor, updating mannequins and layouts, recovering the floor and fitting rooms, replenishing merchandise, updating signs and pricing, and supporting merchandise moves. Associates engage customers, share loyalty program benefits, and assist with credit account openings. They also work with teammates to restock and reorganize departments and prepare for the next business day. This is a part-time position at the Mall of Louisiana. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required. Hours depend on business needs and colleague availability.

Requirements

Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to build customer connections, support sales goals, and participate in sales-boosting events.
Ability to create a welcoming environment and engage in meaningful conversations with customers and colleagues.
Ability to learn store products and provide customer guidance based on product features and customer preferences.
Ability to use point-of-sale technology and digital tools, including handheld equipment and cash registers, and process register transactions.
Ability to work effectively with colleagues at all levels and across departments.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift up to 50 pounds; ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology as needed for job functions.

Responsibilities

Execute merchandise movement and placement strategies and support visual merchandising, including updating mannequins and resetting floor layouts.
Maintain clean, organized, and shoppable sales floor and fitting-room displays; replenish merchandise and support merchandise moves.
Ensure pricing and promotional signage is accurate and up to date.
Greet customers, listen to their needs, offer product guidance, and provide friendly, thoughtful assistance.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
Collaborate with colleagues across departments to support sales, achieve daily sales goals, and elevate the customer experience.
Restock and reorganize departments and prepare the sales floor for the next business day.
Maintain dependable attendance and punctuality and contribute to a welcoming, positive environment.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice