Retail Sales Associate, Southridge Mall - Part Time

Macy's • Greendale, WI

5d • $15 - $20 • Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create excellent shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales goals, and encourage customer loyalty. You also help keep the shopping area clean, organized, and inviting.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, develop friendly and personal relationships, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, communicate loyalty program benefits, and provide a thoughtful conclusion to each customer interaction. They collaborate with colleagues, work toward individual and store results, and continually develop their skills.

This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. All schedules include weekend shifts. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to work toward daily sales goals.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Deliver results-focused selling and genuine hospitality to create standout customer experiences.
• Understand customer needs and provide personalized product and service recommendations.
• Engage customers, build relationships and trust, achieve sales goals, and encourage loyalty.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, and shoppable.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you.
• Collaborate with colleagues and contribute to individual and store results.
• Use electronic devices and technology, including handheld equipment and cash registers, to perform job functions and process transactions.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed