Retail Fragrances Sales Associate, Southridge Mall - Part Time
About The Position
The Fragrance Sales Associate creates a welcoming environment through genuine hospitality and exceptional customer service. The role engages customers with personalized fragrance recommendations based on their style, mood, and preferences; demonstrates and sells fragrances and related beauty products; and educates customers about fragrance notes, layering techniques, and usage. The associate builds customer relationships, anticipates needs, and contributes to a seamless shopping experience. Daily work includes preparing and maintaining a clean, organized, shoppable sales floor; reviewing sales goals, new arrivals, top sellers, trends, and promotions; assisting customers with product recommendations; merchandising and processing merchandise; updating signs and pricing; supporting merchandise moves; promoting loyalty benefits and credit accounts; and meeting sales goals. Associates collaborate with teammates and participate in ongoing training and vendor education. This is a part-time position at Southridge Mall. Part-time colleagues are typically scheduled 12–24 hours per week, subject to business needs and availability. Schedules include weekend shifts, and availability is required for days, evenings, weekends, and holidays. The work involves frequent standing, moving, reaching, lifting, and use of computers and retail technology.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to engage customers warmly, assess preferences, demonstrate fragrances, and offer tailored recommendations.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers.
- Ability to talk, lift, move, stand, reach, stoop, kneel, crouch, and climb ladders; stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Welcome customers and provide attentive, personalized service and fragrance recommendations.
- Demonstrate and sell fragrances and related beauty products, and explain fragrance notes, layering techniques, and usage.
- Build customer relationships and loyalty using clienteling tools; promote product launches, events, offers, and loyalty benefits.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Meet and surpass daily sales goals through exceptional service.
- Review sales goals, new arrivals, top-selling items, trends, and promotions.
- Maintain a clean, organized, and shoppable sales floor; merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors; update signs and pricing.
- Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
- Collaborate with the Beauty team and colleagues, and stay informed through training and vendor education.
- Follow hygiene, inventory, safety, and compliance standards.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
