Retail Fragrances Sales Associate, Evansville - Part Time

Macy's•Evansville, IN

2d•Onsite

About The Position

As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, and educate customers about fragrance notes, layering techniques, and usage. You build customer relationships, anticipate needs, and help deliver a seamless shopping experience. You help prepare and maintain the sales floor by reviewing sales goals, learning about new arrivals, best sellers, trends, and promotions, merchandising merchandise, processing damages and testers, updating signs and pricing, and supporting merchandise moves. You use point-of-sale and mobile selling technology, clienteling tools, and loyalty programs to support sales and customer relationships. You collaborate with colleagues and contribute to individual and store results. This part-time role typically schedules 12–24 hours per week, depending on business needs and colleague availability. Schedules include weekend shifts. Flexible availability is required, including days, evenings, weekends, and holidays.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to engage customers, assess preferences, demonstrate fragrances, and offer tailored product recommendations.
Ability to communicate and collaborate with customers and colleagues.
Ability to use point-of-sale technology, digital tools, and handheld equipment, including cash registers and register transaction systems.
Ability to talk, lift, move, stand, reach with arms and hands, and perform the physical tasks described in the posting.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Welcome customers and provide personalized fragrance recommendations based on their preferences.
Demonstrate and sell fragrances and related beauty products, and educate customers about notes, layering techniques, and product use.
Build customer relationships, promote new launches and events, and use clienteling tools to encourage loyalty and repeat visits.
Meet and surpass daily sales goals through exceptional customer service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Maintain an organized, clean, hygienic, compliant, and shoppable sales floor.
Merchandise new receipts, process damages and testers for return to vendors, update signs and pricing, and support merchandise moves.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Stay current on sales goals, new arrivals, best-selling items, trends, promotions, and product information through training and vendor education.
Collaborate with colleagues and the Beauty team to support customers and store results.
Maintain dependable attendance and punctuality, and support customers through a sincere, complete service experience.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice