About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. Tasks include preparing products, restocking displays, and assisting with transactions. You anticipate team needs, keep the department shop-ready, and help create positive customer experiences during the busy season. You support customers with friendly, personal service and help achieve sales goals. You maintain the sales floor by merchandising new receipts, processing damages, testers, and selected merchandise returns to vendors, updating signs and pricing, and supporting merchandise moves. Seasonal colleagues are typically scheduled for 10–20 hours per week; actual hours depend on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to talk, lift, move constantly, stand, reach, stoop, kneel, crouch, and climb ladders.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and a cash register.

Responsibilities

  • Help maintain a clean, organized, fully stocked, and customer-ready sales floor.
  • Prepare products, restock displays, and support fragrance sales colleagues on the floor and behind the scenes.
  • Welcome customers, engage them in friendly conversations, and support customer relationships.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves.
  • Share Loyalty program benefits, assist customers with their needs, and thank them for their visit.
  • Collaborate with colleagues and work toward sales goals and store results.
  • Use a cash register and handheld equipment to process transactions.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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