Seasonal Retail Fragrances Sales Associate, Crossgates

Macy's • Albany, NY

9h

About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised, fully stocked, shop-ready space while supporting the sales team behind the scenes and on the sales floor. Tasks include preparing products, restocking displays, assisting with transactions, and anticipating team needs. You provide genuine hospitality and help create positive customer experiences during the busy seasonal period.

The role involves engaging customers, learning about products and promotions, supporting sales goals, and maintaining the department throughout the day. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
• Ability to meet daily sales-goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Help keep the sales floor clean, organized, stocked, and ready for customers.
• Prepare products and restock displays in the fragrance department.
• Welcome customers and create friendly, personal conversations that build customer relationships.
• Learn about new arrivals, top-selling items, trends, promotions, and sales goals to engage, educate, and sell confidently.
• Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors.
• Update signs and pricing and support merchandise moves as needed.
• Share Loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you at the end of the interaction.
• Support teammates with honesty, care, and collaboration.
• Work toward sales goals, take pride in the work, and learn from colleagues to contribute to individual and store results.
• Assist with transactions as needed.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed