Seasonal Sales Associate - Crossgates Mall

Pacsun Careers•Albany, NY
•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The role also involves completing initiatives and tasks assigned by the leadership team, contributing positively to the store team, and consistently delivering an exceptional customer experience. The associate supports sales and operational goals, follows company policies and loss prevention procedures, maintains store presentation and cleanliness, and helps execute digital sales strategies such as ship from store and BOPIS. This is a part-time seasonal position requiring flexibility to work weekends, nights, and peak holiday periods, with a required availability range of 20–40 hours per week.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week.
  • Flexibility to work weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for extended periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while remaining aware of product value and promotions.
  • Handle customer situations according to policy, seek solutions, and partner with leadership on escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Maintain organization and cleanliness to support a safe working and shopping environment.
  • Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Comply with loss prevention policies and report violations to leadership or the Silent Witness Hotline.
  • Share customer feedback with leadership to help improve the customer experience.
  • Participate in company and store contests and events, and stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Represent the PacSun brand and contribute to a positive working environment through core value behaviors.
  • Follow Employee Appearance Guidelines and maintain the company's fashion image.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
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