Seasonal Sales Associate - Crossgates Mall

PACSUN•Town of Guilderland, NY

1d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while providing customers with an exceptional experience. The role executes initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team. This is a part-time seasonal position requiring the ability to work between 20 and 40 hours per week, with schedule flexibility for weekends, nights, and peak holiday periods.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with scheduling flexibility, including weekends, nights, and peak holiday periods.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations according to policy and procedures, attempt to resolve issues, and involve leadership in escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness to support a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Follow Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through passion for its products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Maintain the company's fashion image by following Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.