Retail Fragrances Sales Associate, Brandon - Part Time

Macy's • Brandon, FL

7h

About The Position

As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, educating customers on fragrance notes, layering techniques, and usage while building meaningful customer connections and anticipating needs.

You help prepare and maintain the sales floor by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and keeping merchandise organized and shoppable. You support merchandising, inventory upkeep, signage and pricing updates, and merchandise moves; process damages, testers, and selected merchandise returns to vendors; and use point-of-sale and mobile selling technology to support transactions and the customer experience. You promote loyalty benefits and credit accounts, participate in sales events, and work with the Beauty team to meet sales goals and deliver individual and store results.

This is a part-time position. Part-time colleagues typically work 12–24 hours per week, with schedules dependent on business needs and colleague availability. All schedules include weekend shifts. Availability is required for days, evenings, weekends, and holidays, along with dependable attendance and punctuality. The role involves frequent customer and colleague interaction and ongoing training and vendor education.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to engage customers warmly, assess preferences, demonstrate fragrances, and provide tailored product recommendations.
• Ability to communicate and collaborate with customers and colleagues.
• Ability to use point-of-sale technology and digital tools.
• Ability to perform the essential physical requirements, including talking, lifting, constant moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Nice To Haves

• Beauty enthusiasm and product expertise.
• Ability to leverage clienteling tools to promote offers and product launches.
• Interest in ongoing training and vendor education.

Responsibilities

• Welcome customers and provide personalized fragrance recommendations based on their style, mood, and preferences.
• Demonstrate and sell fragrances and related beauty products, and educate customers about fragrance notes, layering techniques, and usage.
• Build customer relationships, promote new launches and events, and use clienteling tools to encourage loyalty and repeat business.
• Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer engagement and selling.
• Maintain a clean, organized, and shoppable sales floor; merchandise new receipts and support merchandise moves.
• Process damages, testers, and selected merchandise for return to vendors, and update signs and pricing.
• Maintain inventory, hygiene, and compliance standards.
• Use point-of-sale technology, cash registers, handheld equipment, and digital tools to complete transactions and improve the shopping experience.
• Promote loyalty program benefits and acquire new customers by opening credit accounts.
• Meet and surpass daily sales goals through exceptional service.
• Participate in sales events and collaborate with the Beauty team.
• Support colleagues through honest, caring, and collaborative teamwork.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed