Retail Fragrances Sales Associate, Brandon - Part Time
About The Position
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations reflecting their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, educate customers about fragrance notes, layering techniques, and usage, and build meaningful customer connections. The role includes preparing and maintaining a clean, organized, shoppable sales floor; reviewing sales goals, product arrivals, trends, and promotions; greeting and assisting customers; merchandising merchandise and handling damages, testers, and vendor returns; updating signs and pricing; supporting merchandise moves; promoting loyalty benefits and credit accounts; and contributing to sales goals and store results. Colleagues collaborate with the Beauty team and use clienteling, point-of-sale, and mobile selling tools to support customer service, sales, and loyalty.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to engage customers, assess their preferences, demonstrate fragrances, and offer tailored recommendations.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to use point-of-sale technology, digital tools, and handheld equipment.
Responsibilities
- Welcome customers and provide warm, personalized service, assessing preferences and recommending fragrances and related products.
- Demonstrate and sell fragrances and beauty products, and educate customers about fragrance notes, layering, and usage.
- Build customer relationships and loyalty using clienteling tools, product-launch and event promotions, and loyalty program benefits.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Meet and surpass daily sales goals and contribute to individual and store results.
- Keep the sales floor clean, organized, and shoppable; merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise returns to vendors, and update signs and pricing.
- Review sales goals, new arrivals, top-selling items, trends, and promotions; participate in ongoing training and vendor education.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Collaborate with teammates and support colleagues with honesty, care, and cooperation.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
