Retail Sales Associate, Warwick Mall - Part Time

Macy's•Warwick, RI
•$17 - $21•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and build trust and loyalty through customer engagement and smart selling behaviors. You help customers on the sales floor and in fitting rooms, work toward sales goals, and contribute to a clean, organized, and inviting shopping space. The role also involves learning products, services, loyalty programs, and sales systems; supporting teammates; and helping create an inclusive and respectful environment.

Requirements

  • No education or experience required.
  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to use electronic devices.
  • Ability to communicate with customers virtually, by phone, and in person.
  • Ability to build customer relationships, achieve sales goals, and participate in pre-selling and sales-boosting events.
  • Ability to use point-of-sale technology and applications to support selling and customer orders.
  • Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
  • Ability to work independently and collaboratively, adapt to changing priorities, and maintain product and trend knowledge.

Responsibilities

  • Greet customers warmly and build genuine connections by understanding their needs and caring about their experience.
  • Recommend products by identifying customer needs and presenting relevant products and new arrivals.
  • Offer options and solutions to help customers complete their purchases.
  • Close out customers’ shopping experiences, celebrate their purchases, and share loyalty program benefits.
  • Learn store products, services, loyalty programs, and sales systems to assist customers and suggest additional items.
  • Maintain department recovery standards, including the selling floor and fitting rooms.
  • Present merchandise effectively, ensure accurate pricing, and process markdowns accurately and promptly.
  • Work collaboratively with colleagues to support customers and foster an environment of acceptance and respect.
  • Review sales goals, learn about new arrivals and promotions, and work to achieve individual and store sales results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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