Retail Sales Associate, Southridge Mall - Part Time

Macy's•Greendale, WI

5d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role includes helping maintain a clean, organized, and inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome and engage customers, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They promote the Loyalty program, ensure customers have what they need, and provide a sincere closing interaction. Colleagues support one another and continually learn and improve to contribute to individual and store results. Part-time colleagues are typically scheduled 12–24 hours per week. Hours depend on business needs and colleague availability, and all schedules include weekend shifts. The position requires flexible availability, including days, evenings, weekends, and holidays, along with dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Interest in meeting daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute effectively to a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and a cash register, and to process register transactions.

Responsibilities

Engage customers with warm, personal service and learn about their needs.
Offer personalized product recommendations and connect customers with products and services.
Use customer engagement and smart selling behaviors to achieve daily sales goals and contribute to store results.
Stay informed about sales goals, new arrivals, top-selling items, trends, and promotions.
Maintain a clean, organized, and shoppable sales floor and fitting rooms.
Recover merchandise, update signs and pricing, and support merchandise moves as needed.
Share the benefits of the Loyalty program and ensure customers have what they need before they leave.
Collaborate with colleagues and support a positive customer and team experience.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.