Retail Delivery Associate

Curaleaf • Gainesville, FL

1d • Onsite

About The Position

At Curaleaf, the Retail Delivery Associate delivers cannabis products safely and efficiently to customers’ homes, providing professional, timely, courteous service and complying with company policies and state regulations. The role also supports in-store retail operations when not making deliveries, including greeting guests, processing transactions, and maintaining a clean, organized environment. The position suits someone attentive to detail who can work in a fast-paced, changing retail environment and provide outstanding customer service.

The work is part-time, based at the Gainesville, Florida location, and pays $16 per hour. Open availability for weekdays, evenings, weekends, and holidays is preferred. The employee must be at least 25 years old under state compliance guidelines.

Requirements

• High school diploma or GED.
• Must be at least 25 years old under state compliance guidelines.
• Valid driver’s license and clean driving record.
• At least 6 months of experience in a customer-facing or sales role.
• Experience using POS systems and accurately handling cash transactions.
• Ability to work independently and as part of a team in a compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Excellent communication, multitasking, and organizational skills.
• Comfort with technology and willingness to learn new tools.
• Strong problem-solving and conflict-resolution skills, with a calm, solution-oriented approach.
• Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 50 pounds.
• Ability to meet the stated visual requirements: close, distance, color, peripheral, and depth vision, and ability to adjust focus.
• Ability to work in confined spaces and maintain high stress tolerance, adaptability, and flexibility in an ever-changing environment.

Nice To Haves

• Previous experience in a regulated retail environment.
• Familiarity with cannabis products and industry regulations.
• Background in delivery or logistics roles.
• Proven ability to meet sales goals and KPIs.
• Experience with e-commerce systems and order fulfillment.

Responsibilities

• Deliver an exceptional customer experience in the store and at customers’ homes.
• Communicate professionally and proactively with customers during deliveries, including sharing delivery status and addressing delays or issues.
• Build rapport, answer customer questions, provide helpful product information, and offer personalized recommendations.
• Resolve customer concerns professionally and promote loyalty programs.
• Safely transport cannabis products in accordance with company policies, state regulations, traffic laws, and safe driving practices.
• Plan and execute efficient delivery routes to provide timely, accurate service.
• Handle cash payments accurately and complete required delivery documentation.
• Maintain clean, safe, and properly functioning delivery vehicles, including logs and inspection records.
• Assist with store operations, including opening and closing, ID checks, POS transactions, restocking, and fulfilling online orders.
• Keep the store clean, organized, and stocked, and support Store Associate duties when not delivering as business needs require.
• Meet or exceed daily sales goals through upselling and product knowledge; highlight promotions and complementary items.
• Stay informed about product updates and promotions and adapt to a fast-paced retail environment.

Benefits

• Career growth opportunities.
• Competitive pay and benefits.
• Generous PTO and parental leave.
• 401(k) retirement plan.
• Life and disability insurance.
• Community involvement.
• Referral bonuses and product discounts. Benefits vary by state, role type, and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED