Retail Delivery Associate

Curaleaf•Orlando, FL

13d•Onsite

About The Position

As a Delivery Driver at Curaleaf, you’ll deliver cannabis products safely and efficiently to customers’ homes while providing professional, timely, courteous service and complying with state regulations. You’ll communicate clearly with customers and provide reliable delivery service. When not delivering, you’ll support the store by greeting guests, processing transactions, helping with product recommendations, and maintaining a clean, organized retail environment. This part-time role suits someone who thrives in a fast-paced setting, pays attention to detail, and takes pride in customer service.

Requirements

High school diploma or GED.
At least 25 years old, per state compliance guidelines.
Valid driver’s license with a clean driving record.
At least 6 months of experience in a customer-facing or sales role.
Experience using POS systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Excellent communication, multitasking, and organizational skills.
Comfort with technology and willingness to learn new tools.
Strong problem-solving and conflict-resolution skills, with a calm, solution-oriented approach.
Ability to stand for extended periods; walk, talk or hear, stoop, kneel, crouch or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 50 pounds.
Required visual abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to tolerate high stress, adapt, work in confined spaces, and work in an ever-changing environment.

Nice To Haves

Previous experience in a regulated retail environment.
Familiarity with cannabis products and industry regulations.
Background in delivery or logistics roles.
Proven ability to meet sales goals and KPIs.
Experience with e-commerce systems and order fulfillment.

Responsibilities

Deliver an exceptional customer experience in-store and at customers’ doors.
Communicate professionally and proactively during deliveries.
Answer customer questions and provide helpful product information and personalized recommendations.
Resolve customer concerns professionally and promote loyalty programs.
Safely transport cannabis products in accordance with company policies and state regulations.
Plan and execute efficient delivery routes; follow traffic laws and safe driving practices.
Handle cash payments accurately and complete required delivery documentation.
Maintain clean, safe, well-functioning delivery vehicles and keep logs and inspection records.
Communicate delivery status, delays, or issues to customers, the Store Manager, and internal teams.
Assist with store operations, including opening and closing, ID checks, POS transactions, restocking, and fulfilling online orders.
Keep the store clean, organized, and stocked; support Store Associate duties when not delivering, based on business needs.
Meet or exceed daily sales goals through upselling and product knowledge; highlight promotions and complementary products.
Stay informed about product updates and promotions and adapt to a fast-paced retail environment.