Sales & Information Associate, Retail Park Store in Willcox, AZ

WESTERN NATIONAL PARKS ASSOCIATION•Willcox, AZ

1d•Onsite

About The Position

Western National Parks Association (WNPA), a nonprofit partner of the National Park Service, is seeking a part-time Retail Park Store Associate to support daily retail operations at Chiricahua National Park in Willcox, Arizona. The retail store extends the public lands experience and helps visitors create memorable experiences. Revenue from retail purchases supports education, research, public lands projects, and community engagement at national park and forest service units across the western United States. The associate supports store functions, including sales and customer service, and maintains positive, productive relationships with National Park partners. The position works about 27 hours per week. Occasional travel to local events or speaking engagements may be required, including occasional overnight trips. The employee may need to use personal or company vehicles.

Requirements

High school diploma or GED, unless currently a high school student.
Valid REAL ID driver’s license.
Computer skills, including Internet, databases, and Microsoft Office applications, primarily Word, Excel, PowerPoint, Outlook, and SharePoint.
Knowledge of office equipment, including computers, printers, calculators, multiline touch-tone phones, filing cabinets, photocopiers, and dollies.
Planning, organization, analysis, problem-solving, multitasking, and communication abilities.
Ability to pass the NPS background check and meet mandatory security clearance requirements.
Ability to pass WNPA’s independent employment background screening, which may include employment, education, criminal, Social Security number verification, and professional reference checks.

Nice To Haves

Prior retail experience.
Prior point-of-sale system experience.

Responsibilities

Support day-to-day retail store operations.
Provide excellent visitor and customer service.
Complete sales transactions.
Assist retail managers with inventory, receiving, stocking, cleaning, organizing, and merchandising.
Maintain clean and effective product merchandising.
Learn the educational value of store products and communicate their significance to visitors.
Assist with special events, including events outside normal business hours and on weekends, as requested.
Help conduct physical inventory cycle counts and year-end counts to ensure inventory accuracy.
Represent WNPA and the National Park Service as an ambassador, helping park visitors have meaningful and memorable experiences.