Assistant Park Store Manager, Retail Park Store in Willcox, AZ
About The Position
Western National Parks Association (WNP), a nonprofit partner of the National Park Service, is hiring a full-time Assistant Retail Park Store Manager to support daily retail operations at Chiricahua National Park in Willcox, Arizona. The park store extends the visitor experience, and its revenue supports education, research, public lands projects, and community engagement across national park and forest service units in the western United States. The role supports store operations, customer service, sales performance, business planning, financial growth, staff leadership, inventory, merchandising, and relationships with National Park Service partners. The assistant manager also helps develop educational retail products and represents WNP and the NPS in creating meaningful visitor experiences. The position may involve occasional work under natural elements, local travel, overnight trips, and use of personal or company vehicles.
Requirements
- High school diploma or GED.
- Valid REAL ID driver’s license.
- Knowledge of computer programs, including Internet, databases, and Microsoft Office, primarily Word, Excel, PowerPoint, Outlook, and SharePoint.
- Knowledge of office equipment, including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
- Planning, organization, analysis, problem-solving, multitasking, and communication skills.
- Knowledge of applicable federal and state laws and professional business standards.
- Ability to pass the NPS background check required for security clearance and WNP’s independent employment background screening, which may include employment, education, criminal, Social Security number verification, and professional references.
Nice To Haves
- Prior retail experience.
- Prior POS system experience.
- Prior supervisory experience.
Responsibilities
- Support management of day-to-day retail store operations.
- Provide excellent visitor and customer service.
- Manage store inventory levels, facilities, and other assets.
- Ensure products are merchandised cleanly and effectively.
- Help train, lead, and retain staff.
- Monitor and help drive store initiatives to reach financial goals.
- Conduct physical inventory cycle counts and year-end counts to ensure inventory accuracy.
- Analyze store profit and loss statements and budgets and provide recommendations.
- Collaborate with NPS and WNP Home Office staff to develop educational retail products that engage visitors.
- Conduct daily, weekly, and monthly sales monitoring and reporting.
- Supervise volunteers and WNP staff members.
- Represent WNP and the NPS as an ambassador to help ensure park visitors have meaningful and memorable experiences.
Benefits
- Choice of three premium-subsidized PPO medical plans with built-in HSA or HRA.
- PPO dental insurance.
- Vision insurance.
- Flexible medical savings plan.
- Dependent care savings plan.
- Optional voluntary term life insurance.
- 403(b) retirement plan with a fully vested 100% match up to 8.33% of income after six months of service.
- Company-paid short- and long-term disability.
- Company-paid $50,000 employee group life policy.
- Employee Assistance Program (EAP).
- Health and wellness resources.
- Eleven paid holidays and an additional paid personal day.
- Accrued paid vacation and sick time.
- 15% discount on employee purchases in-store.
- Employee referral bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
