Sales & Information Associate, Retail Park Store in Ajo, AZ
About The Position
Western National Parks (WNP), a nonprofit partner of the National Park Service, is hiring a full-time Retail Park Store Associate to support daily retail operations at Organ Pipe Cactus National Monument in Ajo, Arizona. The park store extends the national park experience, and its revenue supports education, research, national park projects, and community engagement at more than 70 national park and USFS units across 12 western states. The associate supports all store functions, including sales and customer service, and helps maintain positive, productive relationships with National Park partners. The role also represents WNP and the National Park Service in helping visitors have meaningful and memorable experiences. Occasional travel to local events or speaking engagements, including occasional overnight trips, may be required; the associate may need to use a personal or company vehicle. The position may also assist with special events after normal business hours and on weekends.
Requirements
- High school diploma or GED, unless currently a high school student.
- Valid REAL ID driver’s license.
- Computer skills, including use of the Internet, databases, and Microsoft Office (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
- Knowledge of office equipment, including computers, printers, calculators, multiline touch-tone phones, filing cabinets, photocopiers, and dollies.
- Planning, organization, analysis, problem-solving, multitasking, and communication skills.
- Ability to pass an NPS background check for mandatory security clearance.
- Ability to pass WNP’s independent employment background screening, which may include employment, education, criminal, SSN verification, and professional reference checks.
Nice To Haves
- Prior retail experience.
- Prior point-of-sale system experience.
Responsibilities
- Support day-to-day retail store operations.
- Provide excellent visitor and customer service.
- Complete sales transactions.
- Assist retail manager(s) with store duties, including inventory, receiving, stocking, cleaning, organizing, and merchandising.
- Maintain clean and effective product merchandising.
- Learn the educational value of store products and communicate their significance to visitors.
- Assist with special events as requested, including events after normal business hours and on weekends.
- Help conduct physical inventory cycles and year-end counts to ensure inventory accuracy.
- Act as an ambassador of WNP and the National Park Service to help visitors have meaningful and memorable experiences.
Benefits
- Choice of three premium-subsidized PPO medical plans with a built-in HSA or HRA.
- PPO dental and vision coverage.
- Flexible medical savings plan and dependent care savings plan.
- Optional voluntary term life insurance.
- 403(b) retirement plan with a fully vested 100% match up to 8.33% of income after six months of service.
- Company-paid short- and long-term disability.
- Company-paid $50,000 employee group life policy.
- Employee Assistance Program (EAP) and health and wellness resources.
- Eleven paid holidays, an additional paid personal day, accrued paid vacation, and sick time.
- 15% discount on employee in-store purchases.
- Employee referral bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
