Sales & Information Associate, Retail Park Store in Ajo, AZ

WESTERN NATIONAL PARKS ASSOCIATION•Ajo, AZ

1d•Onsite

About The Position

Western National Parks (WNP), a nonprofit partner of the National Park Service, is hiring a full-time Sales & Information Associate to assist with daily retail operations at Organ Pipe Cactus National Monument in Ajo, Arizona. The park store extends the national park experience and serves visitors while supporting education, research, national park projects, and community engagement at more than 70 national park and USFS units across 12 western states. The associate supports store functions, including sales and customer service, and maintains positive, productive relationships with National Park partners. Occasional travel to local events or speaking engagements may be required, including occasional overnight trips. The associate may need to use a personal or company vehicle.

Requirements

High school diploma or GED, unless currently a high school student.
Valid REAL ID driver’s license.
Knowledge of computer programs including the Internet, databases, and Microsoft Office, primarily Word, Excel, PowerPoint, Outlook, and SharePoint.
Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
Planning, organization, analytical, problem-solving, multitasking, and communication skills.
Ability to pass the NPS background check for mandatory security clearance and WNP’s independent employment background screening, which may include employment, education, criminal, SSN verification, and professional references.

Nice To Haves

Prior retail experience and point-of-sale system experience.

Responsibilities

Support day-to-day retail store operations.
Provide excellent visitor and customer service.
Complete sales transactions.
Assist retail manager(s) with store duties such as inventory, receiving, stocking, cleaning, organizing, and merchandising.
Maintain clean and effective product merchandising.
Learn the educational value of store products and communicate their significance to visitors.
Assist with special events, including events after normal business hours and on weekends, as requested.
Help conduct physical inventory cycle counts and year-end counts to ensure accurate inventory.
Act as an ambassador of WNP and the NPS to help visitors have meaningful and memorable experiences.
Maintain positive, productive relationships with National Park partners.

Benefits

Choice of three premium-subsidized PPO medical plans with a built-in HSA or HRA.
PPO dental and vision plans.
Flexible medical savings plan and dependent care savings plan.
Optional voluntary term life insurance.
403(b) retirement plan with a fully vested 100% match up to 8.33% of income after six months of service.
Company-paid short- and long-term disability.
Company-paid $50,000 employee group life policy.
Employee assistance program (EAP) and health and wellness resources.
Eleven paid holidays, an additional paid personal day, accrued paid vacation, and sick time.
15% discount on employee purchases in-store.
Employee referral bonuses.