Sales & Information Associate, Retail Park Store in Willcox, AZ

Western National Parks•Willcox, AZ
•$15 - $16•Onsite

About The Position

Western National Parks Association (WNPA), a nonprofit partner of the National Park Service, is seeking a part-time Retail Park Store Associate to support daily retail operations at Chiricahua National Park in Willcox, Arizona. The store extends the public lands experience, and revenue from purchases supports education, research, public lands projects, and community engagement across 71 national park units in 12 western states and two Arizona forest service units. The associate supports store functions, including sales and customer service, and maintains positive, productive relationships with National Park partners. The role is approximately 27 hours per week. Occasional travel to local events or speaking engagements, including occasional overnight trips, may be required; use of a personal or company vehicle may also be required. Part-time employees are eligible for a 403(b) retirement plan, an Employee Assistance Program, health and wellness resources, and a 15% store discount. Human Resources will provide additional benefit details upon hire.

Requirements

  • High school diploma or GED, unless currently a high school student.
  • Valid REAL ID driver’s license.
  • Familiarity with internet, databases, and Microsoft Office applications, primarily Word, Excel, PowerPoint, Outlook, and SharePoint.
  • Knowledge of office equipment, including computers, printers, calculators, multiline touch-tone phones, filing cabinets, photocopiers, and dollies.
  • Planning, organization, analysis, problem-solving, multitasking, and communication skills.
  • Ability to pass the National Park Service background check for mandatory security clearance and WNPA’s independent employment background screening, which may include employment, education, criminal, Social Security number verification, and professional references.

Nice To Haves

  • Prior retail experience.
  • Experience with point-of-sale systems.

Responsibilities

  • Support day-to-day retail store operations.
  • Provide excellent visitor and customer service.
  • Complete sales transactions.
  • Assist retail managers with inventory, receiving, stocking, cleaning, organizing, and merchandising as directed.
  • Maintain clean and effective product merchandising.
  • Learn the educational value of store products and communicate their significance to visitors.
  • Assist with special events, including events after normal business hours and on weekends, as requested.
  • Help conduct physical inventory cycles and year-end counts to ensure accurate inventory.
  • Represent WNPA and the National Park Service as an ambassador to help park visitors have meaningful and memorable experiences.

Benefits

  • 403(b) retirement plan
  • Employee Assistance Program (EAP)
  • Health and wellness resources
  • 15% employee store discount
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