Rehab Liaison Jobs

About The Position

Requirements

• Associate’s Degree in an allied health field from an accredited educational program.
• Licensed Practical Nurse, Occupational Therapist Assistant, or Physical Therapist Assistant license or other allied health licensure in the State of Michigan.
• Valid driver’s license with no restrictions
• Post-acute care experience.

Nice To Haves

• Bachelor’s Degree from an accredited school.
• Experience in sales, and/or marketing.
• 2 years experience as a clinical liaison

Responsibilities

• Analyzes referral patterns of physicians and prioritizes time appropriately to increase business.
• Works with Mary Free Bed marketing department to determine needs of patients and referral sources to capitalize on education opportunities through new collateral materials and presentations.
• Develops relationships with current and potential referral sources including insurance case managers and payer sources through education of rehab services offered.
• With collaboration from the Access Team, develops strategic initiatives for market penetration into trauma centers in assigned territory.
• Follows cases throughout the assigned territory by rounding on appropriate call points with goal of incremental referral development.
• As a member of the Access team, coordinate meetings and calls on key referring physicians to drive census growth.
• Targets and builds relationships with case managers.
• Provides reporting trends and activity to Access Leadership Team.
• In collaboration with the acute care hospital staff, collects appropriate patient information and completes documentation that is required for admission.
• Provides patient and family education related to inpatient rehabilitation.
• Collaborates with the referral inpatient staff and admitting physician to determine an admission plan, and to set a date and time that is appropriate for the patient that meets the needs of the referring hospital.
• Completes the pre-admission screen when appropriate and assures that appropriate physician review is completed prior to admission.
• Develops and maintains effective working relationships with all referral sources.
• Facilitates professional communication with each employee of the referring hospital.
• Encourages, coaches, and monitors teamwork and direct communication with co-workers.
• Monitors customer satisfaction and facilitates problem solving with the admitting physicians, patients and families, and referral sources.
• Encourages a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, openness to change, enthusiasm, and pride.
• Maintains a high level of current knowledge about each referral source and the associated patient populations.
• Develops and maintains excellent working relationship with TH facilities, Network Partners and their admissions team.
• Maintains appropriate credentialing certification at all required facilities.
• Ensures efficient processing of information.
• Demonstrate excellent customer service and standards of behavior as well as encourage, coach, and monitor the same in team members.
• This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
• Contribute by identifying problems and seeking solutions.
• Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.
• Performs other related duties as assigned.

Benefits

• Competitive compensation
• DAILYPAY
• Benefits effective Day One! No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
• Retirement savings plan with employer match and contributions
• Colleague Referral Program to earn cash and prizes
• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country
• Tuition Reimbursement