Clinical Liaison- Inpatient Rehab

Conifer Health Solutions•Goodyear, AZ

About The Position

The Clinical Liaison coordinates a patient-centered admission process for patients transferring into the Abrazo Community Health Network (ACHN) and Carondelet System. The role helps ensure placement in an appropriate level-of-care bed and financial screening in accordance with EMTALA regulations. It uses critical thinking to expedite admissions while demonstrating the systems’ mission, vision, values, and service standards in interactions with referring facilities, physicians, employees, patients, families, and guests.

Requirements

  • At least five years of continuous clinical experience in a critical or acute care setting.
  • Ability to manage initial assessment data and prioritize patient care using appropriate decision-making.
  • Current Registered Nurse state licensure.
  • Current BLS certification.
  • Organizational and leadership skills.
  • Ability to decipher messages in the presence of background noise.
  • Effective phone etiquette and written and verbal communication with staff at all levels, physicians, patients, and families.
  • Ability to multitask.
  • Ability to present oneself positively and professionally, exhibiting confidence, tact, and enthusiasm.
  • Sensitivity to diverse cultural and bilingual issues.
  • Ability to interpret and analyze qualitative and quantitative data.
  • Ability to triage quickly, think critically under pressure, and prioritize.

Nice To Haves

  • Experience in adult neuro, trauma, cardiovascular, critical care, or emergency room nursing.
  • Eight years of critical care, emergency room, or house supervisor experience.
  • Bachelor of Science in Nursing (BSN).
  • ACLS training.

Responsibilities

  • Facilitate patient-centered critical and emergent transfers into multiple ACHN and Carondelet System hospitals using service-line-specific transfer protocols.
  • Use critical-thinking and triage skills to help sending facilities transfer patients to a higher level of care, with a focus on EMTALA guidelines.
  • Collaborate with sending and receiving healthcare teams to support timely admission to the appropriate bed and level of care with the correct admission status.
  • Escalate situations outside transfer-protocol parameters and present a concise SBAR to physicians and/or the AOC.
  • Facilitate outbound patient calls while assessing appropriateness.
  • Perform other related job tasks or responsibilities as assigned.
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