Clinical Liaison- Inpatient Rehab

Tenet Healthcare Corporation • Goodyear, AZ

3d • Onsite

About The Position

The Clinical Liaison coordinates a patient-centered admission process for patients transferring into the Abrazo Community Health Network (ACHN) and Carondelet System. The role helps ensure patients are placed in an appropriate level-of-care bed and undergo financial screening in accordance with EMTALA regulations. The liaison uses critical thinking to expedite admissions while demonstrating the organizations’ mission, vision, values, and service standards in interactions with referring facilities, physicians, employees, and guests.

The position facilitates critical and emergent transfers, applies service-line-specific transfer protocols, and collaborates with sending and receiving healthcare teams to support timely admission to the appropriate bed and level of care with the correct admission status. It escalates cases outside protocol parameters and presents concise SBAR information to physicians and/or the AOC. The liaison also facilitates outbound patient calls while assessing appropriateness and performs other related duties as assigned.

The role is at Abrazo West Campus, a 200-bed acute care hospital serving West Valley communities, with services including a Level I Trauma Center, orthopedics, obstetrics, cardiovascular care, and advanced surgical technology.

Requirements

• Graduation from an accredited nursing program.
• Registered Nurse with current state licensure.
• Current BLS certification.
• At least 5 years of continuous clinical experience in a critical or acute care setting; experience with adult neuro, trauma, cardiovascular, critical care, or emergency room nursing is preferred.
• Ability to manage initial assessment data and prioritize patient care using appropriate decision-making.
• Organizational and leadership skills.
• Ability to decipher messages amid background noise.
• Effective phone etiquette and written and verbal communication with staff at all levels, physicians, patients, and families.
• Ability to multitask.
• Ability to present oneself positively and professionally, demonstrating confidence, tact, and enthusiasm.
• Sensitivity to diverse cultural and bilingual issues.
• Ability to interpret and analyze qualitative and quantitative data.
• Ability to triage quickly, think critically in high-pressure situations, and prioritize.

Nice To Haves

• Eight years of critical care, emergency room, or house supervisor experience.
• Bachelor of Science in Nursing (BSN).
• ACLS training.

Responsibilities

• Facilitate patient-centered critical and emergent transfers into hospitals in the Abrazo Community Health Network and Carondelet System using service-line-specific transfer protocols.
• Use critical-thinking triage skills to help sending facilities transfer patients to a higher level of care, with attention to EMTALA guidelines.
• Collaborate with sending and receiving healthcare teams to support timely admission to the appropriate bed and level of care and ensure the correct admission status is identified.
• Escalate situations that fall outside transfer protocol parameters and present concise SBAR information to physicians and/or the AOC.
• Facilitate outbound patient calls while assessing appropriateness.
• Perform other related job tasks or responsibilities as assigned.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) retirement savings plan with employer match.
• Paid time off.
• Career development and continuing education opportunities.
• Health savings accounts and healthcare and dependent flexible spending accounts.
• Employee Assistance Program.
• Employee discount program.
• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, auto, and home insurance.

What This Job Offers

• Job Type: Full-time