Rehab Liaison

HCA Healthcare•Austin, TX

5d•Onsite

About The Position

The Clinical Rehab Liaison coordinates between internal and external referral sources and acute inpatient rehabilitation operations. The role builds relationships with case managers, payors, and other referral sources, and supports appropriate patient placement through clinical screenings and assessments in collaboration with hospital case management and the Rehab Medical Director. The position is primarily based at St. David’s South Austin Medical Center and is expected to float and work across the market. The liaison identifies patients who may benefit from acute inpatient rehabilitation, reviews them daily until there is clinical evidence to request a physician order for a formal pre-admission assessment, and assists with intake and pre-admission screening. The role documents evidence of compliance with admission criteria, supplies requested information to the Rehab Medical Director, and conducts on-site and off-site patient reviews and clinical evaluations at designated facilities. The liaison shares information about inpatient rehabilitation and program features with case management, patients, and families; explains participation expectations and requirements; and offers patients and families a tour of the rehabilitation unit. The role also gathers information about patient resources and benefits, educates referral sources and care teams about admission criteria, and maintains effective referral relationships. Additional responsibilities include participating in market and data analysis and business planning; helping develop and maintain outreach materials; supporting the annual strategic plan and community outreach; ensuring timely follow-up communications with referral sources; and developing a system to ensure calls are handled 24 hours a day, seven days a week.

Requirements

One of the following credentials: Registered Nurse (RN), Registered Occupational Therapist (OTR), Occupational Therapist (OT), Licensed Physical Therapist (LPT), Speech-Language Pathologist (SLP), or Clinical Social Worker (LCSW).
Associate degree, bachelor's degree, or master's degree.
Two years of experience.

Responsibilities

Coordinate between internal and external referral sources and acute inpatient rehabilitation operations.
Establish and maintain relationships with case managers, payors, and other referral sources.
Identify patients who may benefit from acute inpatient rehabilitation and review them daily until there is clinical evidence to request a physician order for a formal pre-admission assessment.
Coordinate clinical screenings and assessments with hospital case management and the Rehab Medical Director to support appropriate patient placement.
Assist with and coordinate the intake and pre-admission screening process.
Document evidence of patient compliance with rehabilitation admission criteria on pre-admission screening forms accurately, legibly, and promptly.
Provide information to the Rehab Medical Director and respond to requests for additional information needed for admission decisions.
Conduct on-site and off-site patient reviews and clinical evaluations at designated facilities to assist case management and the Rehab Medical Director.
Provide case management with information about inpatient rehabilitation and program features to share with patients and families.
Explain rehabilitation program participation expectations and requirements to patients and offer patients and families a tour of the rehabilitation unit.
Gather information about patients’ resources and benefits.
Demonstrate knowledge of rehabilitation admission criteria, identify qualified patients, and advise referral sources on the criteria.
Conduct face-to-face educational contacts and in-services with physicians, case managers, interdisciplinary team members, and other professionals; serve as an educational resource for patients, families, and caregivers.
Participate in market analysis, data analysis, and development and implementation of business plans for the rehabilitation unit.
Contribute to the development and maintenance of referral-source information and outreach materials, including brochures, flyers, referrals, and information kits.
Assist in developing the annual strategic plan for the rehabilitation unit or hospital, including community outreach and awareness of available services.
Ensure referral sources receive appropriate and timely follow-up communications about their patients and hospital programs.
Develop a system to ensure calls are handled appropriately 24 hours a day, 7 days a week.
Float and work market-wide as required.

Benefits

Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
Wellbeing support, including free counseling and referral services.
Paid time off and paid family leave.
Long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits.
Adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.