Rehab Liaison

Encompass Health•Athens, GA

About The Position

The Clinical Rehab Liaison cultivates referral relationships, manages an assigned geographic territory, and completes patient assessments. The role helps drive growth through patient referrals, with a primary focus on developing and maintaining strong relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives. The position combines clinical expertise and a clinical license with community connection and patient service. The liaison develops business census in line with strategic goals, supports the referral-to-admission process, educates community members and referral sources about hospital programs and services, and identifies opportunities using market analysis. The role also addresses barriers to admission, follows up on admission variables, and presents information about services and outcomes to community and professional groups.

Requirements

  • Current driver’s license in the state where employed and an acceptable driving record according to company policy.
  • Current state professional clinical licensure and CPR certification.
  • Comprehensive knowledge of healthcare operations, legal frameworks, market trends, and competitive analysis.

Nice To Haves

  • A bachelor’s degree or equivalent professional experience.
  • Two or more years of clinical or healthcare technology experience.
  • One or more years in a nurse liaison role or successful healthcare sales experience.
  • CRRN certification.

Responsibilities

  • Develop business census based on strategic goals.
  • Cultivate strong relationships within an assigned territory, prioritizing face-to-face connections.
  • Aid in streamlining the referral-to-admission process.
  • Educate the community, referral sources, and physicians on hospital programs and services.
  • Use market analysis to identify new opportunities.
  • Respond to and overcome admission barriers and follow up on admission variables.
  • Conduct in-services and professional presentations to various groups about services and outcomes.
  • Manage an assigned geographic territory and complete patient assessments.
  • Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Benefits

  • Affordable medical, dental, and vision plans for full-time and part-time employees and their families.
  • Paid time off that accrues over time.
  • Tuition reimbursement and continuous education opportunities.
  • Company-matching 401(k).
  • Employee stock purchase plan.
  • Flexible spending and health savings accounts.
  • A supportive, inclusive, and caring environment.
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