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This position involves scheduling surgeries with patients, posting surgeries at designated hospitals, and arranging preoperative and post-operative office appointments. The role requires compiling patient surgery charts, completing preliminary paperwork for physician review, and obtaining pre-certification/insurance checks. The scheduler is responsible for copying and sending surgical paperwork, including labs and H&P forms, to hospitals after pre-operative examinations. Coordination of pre-operative surgical tests and clearances with facilities, as well as special equipment with instrumentation companies, is also key. The role includes preparing and distributing weekly surgical posting sheets for billing. The individual will promote teamwork, identify and report changes in patient condition to nurses, and collaborate with physicians and office staff to meet patient needs. Maintaining knowledge of compliance requirements (facility, DNV, State, HIPAA) is essential. General receptionist duties, including answering calls and scheduling procedures, are part of the role. The position requires proficiency in multiple computerized software systems for scheduling, order entry, and accessing patient information for transfers, as well as for ordering supplies. The role involves identifying and resolving issues related to labs, x-rays, and OR schedules, coordinating cases with multiple offices for pre-op tests, providing prep instructions, notifying Patient Navigation for cancer cases, and setting up physical therapy. Approximately 90% of the role involves face-to-face customer service with patients. The scheduler is expected to support departmental productivity through volunteering for and recommending creative changes, including flexing and shift changes, and to obtain appropriate authorization for optimal reimbursement, including providing clinical information to insurance carriers.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees

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