Records Analyst Jobs

About The Position

Requirements

• Degree in Archival Studies, Information Management, or a related discipline, or equivalent education and experience supplemented by continuing education in records management.
• A minimum of 5–7 years of related experience, including direct experience in enterprise-level records management programs, policies, processes, and technology platforms.
• Solid understanding of industry standards and best practices for records management in enterprise systems and line-of-business applications.
• Demonstrated ability contributing to the design, review, and implementation of information architectures, migration strategies, and workflows for records management technology platforms.
• Experience contributing subject matter expertise to business and technology initiatives and on project environments.
• Strong knowledge of BC's Freedom of Information and Protection of Privacy Act (FIPPA).
• Knowledge of risk management methods and practices, and the ability to apply them to identifying and managing risks to records in different operating environments.
• Strong knowledge of cloud computing technologies, applications, and tools in a Microsoft environment, such as SharePoint in Microsoft 365, Purview Data Lifecycle Management, Purview Records Management, Exchange Online, Azure Active Directory, and Dynamics, and their impact on the creation, use, maintenance, retention, preservation, and disposition of records.
• Demonstrated ability to guide and support colleagues and team members in the application of records management practices, standards, and processes.
• Strong communication, interpersonal, and relationship-building skills.
• Ability to exercise discretion and diplomacy in handling confidential information.

Nice To Haves

• Knowledge of project management lifecycles and methodologies is an asset.
• Experience in a regulatory, healthcare, or public sector environment is an asset.
• Knowledge of Canadian colonial impacts on Indigenous people in social and health contexts, including social, economic, political, and historical realities impacting Indigenous communities and knowledge of Indigenous-specific anti-racism and accompanying reports (e.g. The Truth & Reconciliation Commission’s 94 Calls to Action (2015), the In Plain Sight Report (2020), and Reclaiming Power and Place’s Calls for Justice (2019)) is an asset.
• Demonstrated understanding of equity, diversity, inclusion, and cultural humility as they apply to health care is an asset.

Responsibilities

• Lead the development, implementation, and continuous improvement of records management standards, processes, and controls across the records lifecycle.
• Support the development and implementation of strategies to mature the College’s records management capabilities and future-state operating models through subject matter expertise, analysis and recommendations.
• Facilitate compliance with the College’s legislative, regulatory, and operational recordkeeping requirements by defining records management policies and processes, and working with record owners to ensure compliant recordkeeping practices across the College.
• Lead the implementation of the Records Retention Schedule to support effective management of, and access to, the College’s records.
• Review and approve records disposition requests according to BCCNM’s Records Retention Schedule, coordinating with records owners as needed to identify legal holds or other restrictions on disposition.
• Validate and improve records classification, metadata tagging, and taxonomy application to ensure alignment with the College's Records Retention Schedule, and to support automated retrieval, retention, disposition, and AI-enabled information management processes.
• Define records management requirements for information systems and collaborate with IT and business teams on solution design.
• Provide records management expertise for technology initiatives, including requirements gathering, testing, and solution evaluation.
• Analyze records management issues, identify risks and impacts, develop recommendations for resolution, and escalate issues requiring management direction or decision-making.
• Provide guidance, quality assurance, and subject matter expertise on records management practices and standards.
• Support information access requests, legal holds, audits, investigations, and disclosure requirements.
• Provide guidance and escalation support for routine administrative activities as needed, such as SharePoint space maintenance, onboarding and offboarding support, physical records administration, and day-to-day records support, that are primarily performed by other roles in the College.
• Support change management activities related to records management policies, retention schedules, metadata standards, classification models, and information ecosystem initiatives.
• Promote awareness and adoption of records management practices through training, guidance, and stakeholder engagement.
• Keep informed of relevant developments in the regulatory environment, determine their impact on the College’s operations, and communicate changes to affected internal and external stakeholders.
• Demonstrate a commitment to ongoing learning related to Indigenous cultural safety and humility and to supporting organizational actions to address Indigenous-specific racism in BC’s health care system.
• Foster and maintain an organizational culture that promotes equity, diversity, inclusion, mutual respect, teamwork, and service excellence.

Benefits

• Rewarding work that challenges you
• Part of a passionate team contributing to an important mandate
• Collaborative, team-based environment
• Treated in a respectful and professional manner
• Expected starting base salary of $97,226 to $102,086 annually
• Progression through a wider salary range over time
• Generous vacation and extended benefits package
• 100% employer-paid health and dental benefits
• Contribution to B.C.'s Municipal Pension Plan
• Variety of learning and development opportunities
• Support for professional development
• Coverage for professional membership costs
• Employee assistance program
• Fitness allowance perk
• Flexible hybrid work
• Office closed for 11 statutory holidays in B.C., Easter Monday, and Boxing Day