Senior Analyst - Technical Records

United Airlines•Houston, TX

3d•$75,715 - $98,594

About The Position

The Senior Analyst – Technical Records implements procedures and controls established within the department or responsible functional group, in accordance with FAA, GMM, and department DOP regulations, policies, and procedures. The role is responsible for establishing, updating, auditing, and maintaining the accuracy of mainframe forecasts. It also ensures that individual transactions result in a complete and accurate mainframe tracking system, maintenance compliance records, and status reports, retained in accordance with FAA, corporate, and department policies. The Senior Analyst applies in-depth knowledge of the group’s processes to resolve analyst inquiries and help identify and correct discrepancies. The role interprets manuals and technical documents to establish and manage control programs that ensure continued airframe and engine compliance. It researches life-limited parts records, including back-to-birth documentation, traceability, and asset-specific utilization. The position manages daily assignments and additional projects, identifies process-improvement opportunities, and follows through on implementation and change management. It trains others on departmental procedures, maintains employee training records, communicates professional progress and concerns to management, and serves as a liaison to resolve issues and support processes. The role may present Technical Records General Familiarization training to new hires and people from other groups. Attendance at mandatory planning, training, and allotment meetings, including quarterly business reviews, may require up to 15% travel. A valid passport is required for international travel obligations as needed.

Requirements

High school diploma or equivalent.
UA Trainer Certified.
Eligible for a SIDA badge (required).
At least 3 years of aviation experience.
Subject Matter Expert in the respective area.
Awareness of CFR 121/145.
Completed Overview training for all groups within the department.
Ability to lead individual and group projects.
Legally authorized to work in the United States for any employer without sponsorship.
Successful completion of an interview.
Reliable, punctual attendance.
Valid passport to facilitate international travel obligations as needed.

Nice To Haves

Bachelor’s degree.
Root Cause Analysis (RCA) experience.
5 years of aviation experience using M&E systems.
Understanding of generative AI tools’ capabilities and limitations, with the ability to use them for research, analysis, content creation, and problem solving; validate generated outputs critically and follow company policies on responsible AI use, data privacy, and security.

Responsibilities

Implement procedures and controls in accordance with FAA, GMM, and department DOP regulations, policies, and procedures.
Establish, update, audit, and ensure the accuracy of mainframe forecasts.
Ensure transactions result in accurate mainframe tracking, maintenance compliance records, and status reports maintained according to retention policies.
Respond to analyst inquiries and help identify and correct discrepancies.
Interpret manuals and technical documents to establish and manage airframe and engine compliance control programs.
Identify process-improvement opportunities and follow through with implementation and change management.
Manage daily assignments and additional projects to support the integrity and reliability of aircraft maintenance processes.
Research life-limited parts records, including back-to-birth documentation, traceability, and asset-specific utilization.
Train others on departmental procedures, including back-to-birth research.
Maintain employee training records and communicate professional progress and concerns to management.
Serve as a liaison to resolve issues and support processes related to the team’s responsibilities.
Present Technical Records General Familiarization training and respond to related inquiries.
Attend mandatory planning, training, and allotment meetings, including quarterly business reviews, and travel as required.