Senior Systems Analyst - Configuration Management & Technical Records

United Airlines•Houston, TX

3d•$75,715 - $98,594

About The Position

The Senior Systems Analyst provides dedicated digital support for both historical and new applications used by Configuration Management & Technical Records (CMTR). The role also supports the merging of multiple FAA Approved and FAA Accepted IT systems and applications that CMTR maintains under GMM requirements and United Airlines Operational Specifications. The analyst extracts and prepares data from multiple sources, works with data engineers to address data integrity issues, and collaborates with stakeholders to understand requirements. The position translates business objectives and user stories into technical specifications, system requirements, and tasks; develops interactive dashboards; and supports application monitoring, logging, updates, and patches. It also involves scoping projects and gathering business requirements for innovations and enhancements to departmental tools and workflows.

Requirements

High school diploma or equivalent.
Must be eligible for a SIDA badge.
Three years of aviation data experience.
Experience or familiarity with Oracle, C#, Python, SQL, PS1, GitHub, Power BI, Palantir/Foundry, Visual Studio, Spotfire, and other Microsoft Suite products.
Must be legally authorized to work in the United States for any employer without sponsorship.
Successful completion of an interview is required to meet job qualifications.
Reliable, punctual attendance is an essential function of the position.

Nice To Haves

Bachelor's degree.
Computer Science or Engineering background.
Understanding of the capabilities and limitations of generative AI tools, and ability to use them for research, analysis, content creation, and problem solving while critically validating outputs and following company policies for responsible AI use, data privacy, and security.

Responsibilities

Provide digital support for historical and new CMTR applications.
Support the merging of FAA Approved and FAA Accepted IT systems and applications maintained by CMTR.
Extract datasets from various sources using SQL queries or ETL tools.
Automate data preparation using scripting languages or specialized tools.
Collaborate with data engineers to resolve data integrity issues at the source when required.
Collaborate with stakeholders to understand business and technical requirements.
Translate business objectives into technical specifications and system requirements.
Translate user stories or specifications into technical tasks.
Develop interactive dashboards to present insights clearly and intuitively.
Set up application monitoring and logging.
Perform updates or patches to address vulnerabilities or critical bugs.
Scope projects and collect business requirements for innovations and enhancements to internal departmental tools and workflows.